Incorrect Time

[GMc]

After completing a score event with a Garmin Forerunner 235 and getting track from Garmin with Map Run app on phone, the time is lower than what is shown on the Map Run app on Garmin. When replaying in Map Run the marker jumps to somewhere between the start and the first control, then continues correctly for the rest of the course. I found a work around by allowing Strava to access run from Garmin then creating a result from Strava in Map Run. I would like to know why it does not work correctly from Garmin, I have only started using Map Run app on Garmin but this issue has happened four times out of four.

[Peter Effeney]

GMc,

Sorry to hear of the issue.

Please send details of the runner's name and the event name to [e-mail] so we can investigate.

Peter

[Peter Effeney]

For anyone following this thread...

It appears that the root cause in this case is that Garmin made some changes to their FIT file format and we adapted to this in version 7.5.5 of MapRun in October 2024.

For some Garmin watch types, it is necessary to be running v7.5.5+ on your phone to get the right timing.

Keeping up with the latest versions on both the watch and phone is recommended.

Peter