Issues with Console submenus and popups

[ericconcannon]

When I open the console menu and other popups in both Chrome and Firefox, I can not figure out how to scroll up or down within the menu or popup. This means I can't get to many feature/links or finish reading help info. Is there some special trick or keystroke?

Thank you in advance.

Eric Concannon
Wyoming, USA

[Peter Effeney]

Can you try dragging the page like you would on your phone … click-hold-drag?

[ericconcannon]

Peter, Taking that action over the submenu causes only the main webpage in the background to scroll up/down and had no affect on the submenu.

[ericconcannon]

I guess it's worth noting the specific menus where this problem has been troublesome:

- the navigation menu on the left side of the admin console, in particular when it gets longer after logging in
- the "How to Use" popup on the Create KML Course page
- the Delete Event page (can't see or access anything below the "Delete RouteGadget Event" button)

Thanks, Eric

[Peter Effeney]

Eric

I just did a test by shrinking the window of my Browser

Do you have a mouse scroll wheel?

I use two-finger scroll on my Mac.

I can scroll the menu in two parts (above and below the line).




Peter

[ericconcannon]

Thanks for those ideas, Peter. Zooming out on the page(s) does make the scrolling problem disappear, but things get mighty small. I don't usually use a mouse because I'm on a laptop and move around a lot...but, I found one in the house and tested it: yes, it works exactly as you described.

So, I now know of two workarounds. Thank you, again.

[Peter Effeney]

Eric

Good to hear.

I don’t use a mouse either, but normally there is a gesture you use on the touchpad of your laptop that simulates a mouse-wheel/scrolling input. For me it is a two-finger drag.

Peter

[ericconcannon]

Dig some digging and it ends up that this laptop PC does not have a "precision" touchpad and is unable to process multi-finger gestures. At least we found a couple other options that work.