Problems emailing from MapRunF on an iPhone

[pfoulkes]

Hi
I was unable to email a GPX track from my iPhone yesterday evening.
The draft email appears but won't send.
I think this is because corporate policy dictates use of a more secure email app.  The default email App is still installed (for now) but has been disabled so I can't use it to send or receive emails.  I can see the draft MapRunF email in the outbox of the default email tool but can't send it and can't copy the GPX file from that message.
Is there another way to get the GPX file?
I was only trying to send the GPX track because my MapRun track did not synch with Strava.  I'll post about that on a different thread.
Thanks
Peter

[Peter Effeney]

Peter,

I’m not sure MapRun can cope with that scenario.

So why not upload the “Result” to the server. Then as an Administrator you can get the GPX file from the server:
- Console > Results - Individual > Select event > Select runner >  Select Action next to the GPX file to Download it.
Peter

[wivory]

I have now tried emailing a track and it works absolutely fine, using same email app that fails for kmz files. So it appears my email app is less likely to be the problem.

However as noted the Web version works for me so while it would be nice to have this work, there is an alternative that works.

William

Sent from my Xperia by Sony smartphone

---- [hidden email] wrote ----

I’ve not tried emailing a track, but the web-based ‘Create KMZ File’ option does exactly what I need so that solves the problem. Hadn’t realised that existed or I’d have used it in preference to the phone.

 

Thanks,

 

William

 

From: Peter Effeney [via MapRun] <[hidden email]>
Sent: 11 May 2021 20:58
To: wivory <[hidden email]>
Subject: Re: Problems emailing from MapRunF on an iPhone

 

I'm assuming emailing is not working at all from MapRun6 on your phone. (eg emailing a track from the results screen). I don't have any other reports of this at this point, so we are reluctant to build extra functionality.
If the issue is that you want to create a KMZ file using the "Create KMZ Map" function, you could work around this by using the web-based version of this at https://console.maprun.net/#/kmz_create
Peter

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NAML

[pfoulkes]

Thanks Peter
That has done the trick :-)
Peter

[Couponsva]

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