I can't see any recent uploads from Rachel. She could try a manual upload... Open the result in question, then from the menu on the top-right, select Upload (Manual). She should see confirmation that the upload was successful.
If her result does not appear in the results for the event, a further fall-back is: from the same menu, she could "Email Track" which emails the recorded GPX track. She can then upload this track using:
http://p.fne.com.au/#/gpsuploadPeter